Course Objective: The objective of this course is to provide participants with the tools and knowledge necessary to integrate quality customer service, Disney-based leadership principles, and strategic use of artificial intelligence (AI) in their businesses. Through case studies, practical examples, and best practices, participants will learn how to leverage AI to enhance the customer experience, foster teamwork, and achieve outstanding results.
Course Outline:
Module 1: Introduction to Quality Customer Service and Disney Leadership
- Importance of quality customer service in business
- Overview of Disney’s renowned approach to customer service
- Understanding the principles of Disney’s leadership model
Module 2: Disney’s Core Values and Business Application
- Exploring Disney’s core values and their impact on customer service
- Integrating Disney’s values into your business culture
- Case studies highlighting successful implementation of Disney’s values
Module 3: The Power of Artificial Intelligence in Business
- Introduction to AI and its role in modern businesses
- Understanding AI applications in customer service and operations
- Benefits and challenges of implementing AI in your organization
Module 4: Applying AI with Disney’s Leadership Principles
- Combining AI technology with Disney’s leadership principles
- Leveraging AI to enhance customer experience and service quality
- Strategies for integrating AI seamlessly into your business operations
Module 5: Case Studies and Best Practices
- Real-world case studies showcasing successful integration of quality customer service, Disney leadership, and AI
- Best practices for implementing Disney’s values and AI in your organization
- Evaluating and measuring the effectiveness of your customer service and leadership initiatives
Module 6: Creating a Roadmap for Success
- Developing an action plan to implement Disney’s values, quality customer service, and AI in your business
- Establishing metrics and benchmarks for tracking progress and success
- Sustaining and continuously improving your customer service and leadership practices
Target Audience: This course is designed for entrepreneurs, managers, and professionals who aim to improve customer service quality, strengthen leadership within their teams, and harness the potential of artificial intelligence in their businesses. No prior experience in AI is required.
Course Benefits:
- Gain insights into quality customer service principles and Disney-based leadership approaches
- Learn to apply AI strategies to enhance the customer experience
- Acquire practical tools for implementing Disney’s values in your organization
- Discover successful case studies and best practices in AI utilization for businesses
- Develop a personalized action plan to implement the acquired knowledge
Date and Venue: Date: September 29, 2023 Venue: Doubletree by Hilton San Juan Address: 105 Diego Avenue, San Juan, PR 00911
Price per person: $350 USD
Additionally, you will enjoy:
– Happiness, experiences, dynamics, and magic.
– Course materials and a certified instructor.
– 8 hours of training, including a 3-course meal within the hotel and continuous coffee breaks.
– Printed certificate, networking opportunities, and personal growth.
– 50 digital business books in PDF format 📖.
Secure your spot today and join us for this transformative experience in quality, leadership, and artificial intelligence in business!
